Introduction
AfroWomb is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our platform to discover, support, and engage with Black-owned and African businesses across the UK.
Information We Collect
We collect information you provide directly to us, including:
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- Personal details (such as your name, email address, and contact info when you create an account or submit a listing)
- Profile and listing details for business owners, including business name, address, services, and photos
- Reviews, ratings, and comments you share on our platform
- Communications sent to our support and partnership teams
We may also collect technical information automatically, such as device type, browser information, IP address, and usage data through cookies and analytics tools.
How We Use Your Information
Your information is used to:
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- Create, manage, and display business listings
- Facilitate bookings, reviews, and customer engagement
- Communicate with you about account updates, promotions, or support queries
- Improve platform functionality, security, and user experience
- Comply with legal requirements and detect or prevent fraud
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How We Share Your Information
We do not sell your personal data. We may share information in limited circumstances, such as:
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- With service providers who help us operate the website (hosting, analytics, payment gateways)
- When required by law or to respond to legal process
- To protect the rights, property, or safety of AfroWomb, users, or partners
Public content (such as reviews and business profiles) is visible to all users. Private information is only visible to AfroWomb staff and, where necessary, trusted partners who assist with platform management.
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Cookies and Analytics
AfroWomb uses cookies and similar technologies to personalize your experience, analyze usage, and deliver relevant content. You may manage your cookie preferences in your browser settings. Certain features may require cookies to function properly.
Security
We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online system can be guaranteed 100% secure. We recommend using strong passwords and alerting us to any suspicious activity on your account.
Your Rights and Choices
You may access, update, or delete your personal information through your account settings at any time. You can contact us to request a copy of your data or to make changes. You may opt out of marketing emails via unsubscribe links.
Children’s Privacy
AfroWomb does not knowingly collect personal information from children under the age of 16. If you believe we have collected information from a child, please contact us to request deletion.
International Data Transfers
Your data may be transferred and processed outside the UK, including in jurisdictions with different privacy protections. We ensure adequate safeguards for such transfers according to UK law.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. The revised policy will be posted on this page, and we encourage you to review it regularly.
Contact Us
If you have questions, concerns, or requests about this policy or your personal data, contact us at: [email protected]